Q1:What can I search for using the search form?


You can search for creator names, product names, categories, and for words included in the product introductory text.

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Q2:What is an account?


When you join, you can create a page titled “Account” that only you can view. The account page is only shown when you are logged in. From this page you can confirm details of each transaction and change various registered details. Creators can manage listings and check their earnings.

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Q3:What are favorites? How can I “Favorite” something?


This is a feature that lets you save your favorite products found on rinkak to your account. Click the heart mark and the work you registered as a favorite will be added to your profile page. Receiving a “Favorite” from people visiting their page is a great delight for creators. Let’s support creators by using the favorites feature.

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Q4:I can’t “favorite” my own product


You cannot “favorite” items you manage or have listed yourself. Thank you for your understanding.

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Q5:I want to unsubscribe from the e-newsletter. What should I do?


If you want to unsubscribe from the e-newsletter, please contact us on the [rinkak contact form] (https://www.rinkak.com/en/form/contact.)

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Q6:I can’t register my account because the format of the user name is incorrect.


Please specify your user name using 3 or more alphanumeric characters. 2 byte characters such as Hiragana and Kanji cannot be used.

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