Q1:Tell me about products that can and cannot be listed on rinkak.


Items that can be put on sale include artwork and products (daily goods, clothing, fashion accessories, jewelry, furniture, electric lighting fixtures, interior goods, sundry goods, bedding, fine arts and crafts, room decorations, shoes, computers, telecommunications devices, office products, home electronics and parts and peripherals thereof) by individuals or small groups.
For products that cannot be listed, please refer here.

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Q2:Is there a screening process when listing?


There is no screening conducted by rinkak staff. Anybody is able to list items as long as they are making products eligible to be listed on rinkak,

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Q3:Tell me about the process up until listing products.


User registration is necessary in order to list products on rinkak.
After registering here, you should publish a self-introduction and a picture; this can be done from the “profile” section on your account page. Doing this makes it easier for the atmosphere of your products and shop to come across to users. For the listing procedure, please check here.

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Q4:Can I list works produced in collaboration?


Yes, they can be listed. Please put something to the effect that this is a collaborative work in the product introduction text.

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Q5:Can I list a product that has been made as per a design published in a book?


Please confirm copyrights and the commercial use of the design by yourself before listing. If a product is identified as being in violation of these rights, it will be considered as being against the rinkak terms of service and we may have to withdraw the product.

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Q6:How should I list products that are the same but differ in size or material type?


Please register each product individually. We plan to support the listing and ordering of different sizes and color selections from the same page shortly.

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Q7:Is it necessary to have a lot of products prepared in order to open a shop?


There is no problem even if you only have a small volume of products to list. You can list products at your own pace.

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Q8:Is there a limit to how many works I can list?


There is no upper limit to the number of products that can be registered at any one time.

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Q9:Is there a limit to the sales price?


It is possible to price products up to a maximum of 1 million yen.

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Q10:Is a listing fee charged for listing products?


A shop system fee is imposed only when a product sale is concluded. The shop system fee is 30% of the creator profit from the sales takings.

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Q11:Is it possible to change the URL of my page?


We’re very sorry, however it is not possible to change the URL of your page. Thank you for your understanding.

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Q12:I’m not sure what I should write down in my profile.


Write down anything you like, such as a history of your activities until now, the motive behind you starting to make products, your thoughts regarding making things, and a self-introduction containing any other information. Buyers can purchase with confidence when an image of the product or creator clearly springs to mind, so we ask you to please register with as complete detail as possible.

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Q13:What should I do in order to change my profile text or photo?


After logging in, you can set them through “Account Settings” under “Account Settings” on your account page.

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Q14:How is the manufacturing cost decided?


The manufacturing cost is the cost of the materials required for the volume or surface area plus a processing fee.

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Q15:What should I do to reduce the manufacturing cost?


The price varies according to the volume or surface area. Firstly, check the material information and confirm whether it is the volume or the surface area that influences the manufacturing cost. If it influenced by volume, reducing the size by 20% will almost halve the price.
※Caution: Take note of the minimum producible thickness when scaling a product down. Please check the material information as the minimum thickness changes with each material.

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Q16:How can I list a product?


First, upload your 3D model data to the rinkak service. A screen where you can enter information such as the product name and explanation will open when the upload has completed. Please enter the necessary items and save.

The rinkak service will automatically check the size of the uploaded 3D model data and whether or not it can be manufactured. If the data cannot be manufactured, you will be contacted by email with the reasons why. Please correct your model data and then upload it to the rinkak service again. If it can be manufactured, you will receive an email to this effect. However, the product is still not ready for sale at this point.

Open the product management page noted in the email, decide on the product price in "Price settings", and set the "Listing Status" to "List". When you click "Save product information", the product will be shown in your shop and is now able to be sold. If you wish to trial manufacture a producible item, please use the "Prototype this product" button located at the bottom of the product management page.

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Q17:Can I manufacture a product without making it public?


Yes, this is possible. Upload the 3D data. A "Prototype this product" button will appear on the bottom of the product management page for products that have been accepted as producible by rinkak. By doing this, it is possible to manufacture a product before making it public.

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Q18:Can I list product which I play a role only in design part by myself?


Yes, you can. In production description, please introduce which part you involved and other creators’ information.

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Q19:What should I do on occasion of listing products?


If you have checked 3D data model, “Listing status” will be displayed in “Product editing page”. The product status will be turned into “sell” status by changing to “sell” in pull down menu.

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